Refund and Return Policy

At JaanDairies, customer satisfaction is our top priority. We work hard to provide you with 100% pure, natural Desi Ghee, and we stand by the quality of our products. However, if you’re not satisfied with your purchase, we’re here to help.


✅ Return Policy

  • We accept returns within 2 days of delivery.

  • The product must be unused, unopened, and in its original packaging.

  • To request a return, please contact us with your order number and reason for return.

📦 Note: Return shipping costs will be the customer’s responsibility unless the product was delivered damaged or incorrect.


💸 Refund Policy

  • Once we receive and inspect your returned item, we will notify you.

  • If approved, your refund will be processed within 3–5 working days.

  • Refunds will be sent via bank transfer or mobile wallet, based on your preference.


🚫 Non-Returnable Items

  • Opened or used Desi Ghee cannot be returned due to food safety reasons.

  • Products returned without original packaging or past 7 days from delivery are not eligible for refund.


📞 Contact for Help

If you have any questions, feel free to contact us:

  • WhatsApp: +923216216232

  • Email: kashifanwer74@gmail.com

  • Call: +923216216232